Job Description Job Description Roles & Responsibilities: The Glazier / Installer - Helper / Apprentice position is the primary product fulfillment position in the company. Glaziers / Installers Helpers are charged with assisting the Glazier in delivering the customer experience in the home as part of the final fulfillment (installation) process. * This is an entry level position helping the Glazier complete the jobs at hand. Take direction from the Glazier. * Load required job materials to installation vehicle(s), including redundant materials, tools, job folder/paperwork, safety equipment etc... * Communicate to office AND customer if we'll be late for scheduled installation appointment * Assist the Glazier with Installing all products and services included in the work order, troubleshoot, and strive to resolve any installation problems that might occur on-site * If it's not possible to safely perform a quality service or installation on the date promised, effectively note all issues, and required materials necessary to complete the installation to the customers satisfaction at a later date. * Take care of the customer's home/business, ensuring we leave it cleaner than when we found it... use booties, etc... * This is an Apprentice position with the potential to become a full time Glazier. Qualifications & Educational Requirements: * No residential glass installation experience necessary, but preferred. Will train on the job. * HS Diploma or equivalent * All candidates must pass initial background check and drug test. Valid license to drive, and a clean DMV record * Candidates must be physically capable of performing work, in good health, with the ability to lift up to 50-100lbs. unassisted Preferred Skills: * Residential glass replacement including single/double pane window glass, cabinet glass, in glass pet doors, etc... * Residential window/door installation including new construction and retrofit * Window/door maintenance, weatherization, and repair * Effective troubleshooting skills * Excellent verbal/written communications skills * Microsoft Office proficient (Word, Excel) preferred * Hardworking, motivated, with excellent organizational and time-management skills *Eligibility for company benefits contingent upon completion of initial employee probationary period and at the discretion of the Franchise Owner.